Skills & Competencies for Quality Control Manager

Quality Control Manager job profile

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JOB SUMMARY for Quality Control Manager

Manages the inspection and testing of materials, parts, and products to ensure adherence to established quality standards.

JOB RESPONSIBILITIES for Quality Control Manager

Proposes corrective actions to improve compliance with quality specifications. Recommends new or improved quality control methods, procedures, and/or standards.

Quality Control Manager SALARY RANGE

BASE 50%
$124,454
TOTAL 50%
$134,849
Job Level
M02
Job Code
RD14000142
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Quality Control Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Control Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Control Manager

1 Industry Competency – Manufacturing Processes
Proficiency Level -3
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Identifies and lists the essential equipment and tools needed to perform manufacturing activities.
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Level 2 Behaviors
(Light Experience)
Supports processes to ensure alignment with good manufacturing practice (GMP) systems.
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Level 3 Behaviors
(Moderate Experience)
Recognizes manufacturing bottlenecks and recommends solutions to limit disruption.
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Level 4 Behaviors
(Extensive Experience)
Trains manufacturing teams in operating various machines and following related manufacturing processes.
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Level 5 Behaviors
(Mastery)
Monitors products and processes throughout manufacturing operations to support daily production.
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3 Quality Control Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Manager
Proficiency Level - 4
5 Competency for - Quality Control Manager
Proficiency Level - 5

13 general skills or competencies (Job family competencies) for Quality Control Manager

1 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Lists the methodologies and best practices of change management.
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Level 2 Behaviors
(Light Experience)
Supports auditing and reporting related to change management to help resolve transformations and claims.
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Level 3 Behaviors
(Moderate Experience)
Works with the management team to develop change orders or proposals.
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Level 4 Behaviors
(Extensive Experience)
Reviews accounting activities to comply with change management policies.
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Level 5 Behaviors
(Mastery)
Promotes change management to assure maximum operational effectiveness.
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2 Job Family Competencies – ISO Standards
Proficiency Level -2
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Lists the basic protocols and applicable regulations in ISO.
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Level 2 Behaviors
(Light Experience)
Supports conformance to ISO standards by following procedures and work instructions.
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Level 3 Behaviors
(Moderate Experience)
Works with the management in preparing schedules for new quality practices to achieve ISO accreditation.
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Level 4 Behaviors
(Extensive Experience)
Provides guidance on ISO requirements to new product development teams to enhance overall performance.
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Level 5 Behaviors
(Mastery)
Leads quality management initiatives to satisfy internationally recognized procedures in adherence to ISO standards.
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3 Quality Control Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Manager
Proficiency Level - 4
5 Competency for - Quality Control Manager
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Quality Control Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
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Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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2 Core Competencies – Quality Management
Proficiency Level -3
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Identifies internal and external quality management policies and standards.
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Level 2 Behaviors
(Light Experience)
Keeps quality management system data current to ensure accuracy and consistency.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to tailor the general quality control measures for specific situations.
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Level 4 Behaviors
(Extensive Experience)
Researches and recommends alternative tools and methodologies for better quality management.
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Level 5 Behaviors
(Mastery)
Promotes continuous quality improvement by collaborating with the management team to foster a culture of Total Quality Management.
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3 Quality Control Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Manager
Proficiency Level - 4
5 Competency for - Quality Control Manager
Proficiency Level - 5

Summary of Quality Control Manager skills and competencies

There are 1 hard skills for Quality Control Manager, Manufacturing Processes.
13 general skills for Quality Control Manager, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Manager, Budgeting, Quality Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Manager, he or she needs to be proficient in Budgeting, be skilled in Quality Management, and be skilled in Planning and Organizing.

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